SHIPPING & RETURNS
Orders are processed and shipped within 3 business days. If for some reason we are out of stock of an item and it is not stated on our website, you will be contacted within 1 business day and fully refunded.
Orders within the US ship via USPS.
Orders shipping to rest of world ship both USPS and DHL Express.
We care about our customers and our reputation. If you are not satisfied with your purchase, we will gladly assist with your return according to the terms outlined below:
- Products purchased from Lilibridge.com may be returned with proof of purchase within 14 days of the purchase date for refund or exchange.
- Shipping and handling charges are non refundable.
- Products must be returned unused and undamaged with the original packaging and tags intact.
- Lilibridge reserves the right to refuse returns at our discretion.
- We cannot accept returns on monogrammed products.
- Defective or damaged products must be returned unused with the original packaging and tags intact.